Knowledge

How an order gets into your system automatically

Many companies receive orders by email, as a PDF or in Excel. Someone reads them, retypes them into the ERP and sends a confirmation. That takes time every day, and mistakes creep in. It can also be done automatically.

What usually happens now

A customer emails an order. An employee opens the email, looks up the customer and the items, retypes everything and checks the delivery date. When it's busy, work piles up, and a wrong item number is only noticed when something goes wrong.

How it works automatically

1. 1

   Order received: the order comes in by email, PDF or Excel.

2. 2

   Data read: customer, items, quantities, delivery date and address are read automatically.

3. 3

   Checked: is the customer right, do the items exist, is the delivery time feasible?

4. 4

   Entered: the order is placed in your ERP or planning system.

5. 5

   Confirmed: the customer automatically receives an order confirmation.

What if something doesn't add up?

A missing delivery date or an unknown item is never guessed. The order goes to an employee with a clear notice, who resolves it with one click. That way nothing slips through unnoticed.

What it gives you

• Your team no longer has to retype orders.
• Fewer mistakes, because every order gets the same check.
• Customers get confirmation faster.
• In one logistics project, we saved 4+ hours per day.

Do I need to replace my ERP?

No. We connect the automation to the system you already use. Your team keeps working the way it's used to. The first version is usually live within 3–4 weeks.