Automated order processing
Orders from email, automatically into your ERP.
We build an automation that reads incoming orders, checks them and enters them into your existing ERP. Anything incorrect or unclear goes to an employee.
Does this sound familiar?
Orders come in by email, PDF, Excel and phone.
Employees retype the same details into the ERP.
Errors in item numbers or quantities are spotted too late.
Order processing falls behind at busy times.
How it works
- 1
Order received
Via email, PDF or Excel.
- 2
Reading the details
Customer, items, quantities, delivery date and address.
- 3
Checking
Is the customer correct, do the items exist, is everything complete?
- 4
Entering it into the ERP
The order is created automatically.
- 5
Exceptions go to an employee
Only what doesn't check out needs attention.
What gets recognised
- Customer details
- Item numbers
- Product names
- Quantities
- Units
- Delivery dates
- Delivery addresses
- Reference numbers
- Notes
- PDF attachments
- Excel files
Automatic where possible, human where it matters
Standard order
Processed and confirmed fully automatically.
Exception
For example, a missing delivery date or an unknown item. The order goes to an employee with a clear note.
What changes for your team
Now
Open the email, read it, copy it, open the ERP, enter it, check it, confirm it.
Soon
The automation processes the orders, your employee only checks the exceptions.
Designed for measurable operational impact.
Before
2 employees manually entered customer orders from email and telephone into the ERP.
After
Customer emails are automatically read, structured, and processed in the ERP. Exceptions are sent to an employee.
No new ERP needed
We work on top of your existing systems. Your ERP stays the system of record. We connect via the API, an import or the mailbox.
Start with one mailbox
We start small: one mailbox and one type of order. If that works well, we expand step by step to other customers, channels or processes.
Frequently asked questions
Do we need to replace our ERP?
No, we connect to your existing ERP.
What if the automation is unsure?
Then the order goes to an employee for a check. Nothing is entered that isn't correct.
Which systems does it work with?
Most ERP systems, via an API, import or export. We look at your situation in the first call.
How long does implementation take?
The first version usually goes live within 3–4 weeks.
What happens to our data?
We process it under GDPR rules. We only use the data needed for order processing.
Do customers get an automatic confirmation?
That's possible, if you want it. We decide that together.
Can we stop or adjust the automation?
Yes, you always stay in control and can adjust rules or pause the automation.
What does it cost?
That depends on the number of orders and systems. After the analysis, you get a fixed price.
How much time does your order processing cost today?
Book a 30-minute call. We'll work out together what automation would get you.